The Rhode Island Attorney General’s Office is investigating several complaints regarding the sudden closure of the Coastal Cabin Restaurant in Narragansett. Former customers, including Jeffrey McGuire, have expressed frustration over the lack of communication regarding the fate of their gift certificates. McGuire purchased a $100 gift certificate and received a refund of $100 to a separate restaurant reportedly owned by the same owner as Coastal Cabin. Customers were seen in a long line outside the restaurant on March 3, waiting for refunds, but some claim they left empty-handed as the business had reportedly run out of money. Many affected customers have filed complaints with the Attorney General’s Office, urging others to do the same. The office has encouraged consumers with similar complaints to contact their Consumer Protection Unit. The sudden closure and mishandling of gift certificates have left customers feeling deceived and frustrated, with concerns about the lack of warning or communication from the restaurant.
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